Data Security, Privacy Policy, FAQS, MyAccountingSource.com |

FAQ'S

SSL technology is used to secure data in transit and data in storage is protected by AES encryption. All sensitive data is stored and maintained on our secure systems, which are protected by highly sophisticated firewalls. Only authorized users get access to the data. Our employees do not have recording devices on their computers; internet and email access is highly restricted. Entry into our facility is through card and thumbprint based access control. In addition, our staff is recruited after strict background checks. Staff signs confidentiality agreements that protect our clients' information. In short we have in place industry-standard network security to ensure the safety of your data

We never share your data with any outside agency unless compelled by a legal order from the proper authority.

You will save between 40 to 60% as compared to local staffing options. In the long run, supplementing your in-house team with offshore resources can save hundreds of thousands of dollars in staffing costs

Our staff includes Chartered Accountants, CPAs, as well as qualified accountants; all of them are trained in the relevant finance/tax software package, with working knowledge of GAAP accounting.

We ensure quality through the people we hire. Our employees are selected only on passing an accounting test. Employees adhere to uniform work processes.

Our staff has direct experience with all the major accounting software packages, such as NetSuite, Oracle, Peachtree, QuickBooks, Great Plains, SAP, and a number of industry-specific accounting packages.

Our team and supervisors are accessible to you over email, chat and phone. Staff has client-local, U.S. phone numbers that go to voicemail if they are unavailable.

For routine accounting tasks, we prefer to work on a fixed price basis. However, we charge custom projects on a time and material basis

For specialized projects, our hourly rates would be based on the skills involved. We guarantee significant cost-savings over your US costs.

You can cancel our services at any point of time by informing us provided all fees are paid. You will be liable only for the work performed.

If you are not completely satisfied with our work, we will return the payment for that part of the work, no questions asked.

Standard office hours are from 4:00 AM to 1:00 EST. Staff put in between 40 to 50 hours work per week. This gives you the best of both worlds – the advantage of overnight processing and the whole morning for review and interaction with MyAccountingSource staff. Our staff will work longer whenever needed to complete urgent projects.

MyAccountingSource screens candidates for strong English-speaking skills. We assess written and verbal English capabilities through a language test taken before employment.

We provide periodic in-house training to upgrade staff skills in Excel techniques. Employees possess extensive Word and PowerPoint skills.

Our authorized staff members securely access required applications via web-based connections (for hosted applications), remote desktop or VPN. All client documents are received electronically; paper documents are scanned to the client's server and accessed there via the secure connection.